- Advanced DOA and RMA
Stillwater Communications will expedite the RMA process whether through our warranty or the manufacturers; we will make sure that you get your parts replaced as soon as possible.
- Upgrades
Stillwater Communications stays on top of EOL/EOS part schedules and can provide you with replacement parts when it becomes necessary
- Engineering
High end parts like a Cisco WS-C6509 will be delivered tested, and configured so that you or your end user run no risk of damaging expensive hardware through human error. We will not ship it if it doesn’t work.
- Blind Drop Shipping
Protecting your clients identity is paramount at Stillwater Communications, we will ship everything blind so that you can rest easy knowing there is noone but you working to integrate and service your client.
- Warranty
Stillwater Communications honors a 30 day replacement only warranty from date of invoice on all used or refurbished parts. All parts must be returned with all included components. Stillwater Communications also includes a 1 year DOA / RMA replacement only warranty on any new hardware. Contact your Stillwater Communications account manager to receive an authorized RMA number and shipping information at 1-800-551-6065
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